Metroplex Hospital

Acute Care Hospitals in Killeen, TX
Metroplex Hospital provides emergency medical services
EMT Services
Metroplex Hospital accepts medicare
Medicare Accepted
Metroplex Hospital has a patient quality score of B+
90% QScore
Map of METROPLEX HOSPITAL Map of Metroplex Hospital
Metroplex Hospital Address
Metroplex Hospital
2201 S Clear Creek Road
Killeen, TX 76542
Metroplex Hospital Phone Number
(254) 526-7523
Does Metroplex Hospital Accept Medicare?
Metroplex Hospital is a verified Medicare provider, and accepts Medicare payments for treatment. Metroplex Hospital's Medicare Provider Number is 450152.

Metroplex Hospital Jobs

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Metroplex Hospital Report Card

B+
Metroplex Hospital has earned an overall grade of B+, with an average satisfaction score of 90%. This grade is based on a hospital satisfaction survey taken by 300 or more patients, with a survey response rate of 21%.
Metroplex Hospital is a voluntary non-profit church acute care hospital located in Killeen, TX.
Metroplex Hospital has a fully equipped ER (Emergency Room), and provides emergency medical services to Bell County, TX and surrounding areas.
Metroplex Hospital
2201 S Clear Creek Road
Killeen, TX 76542
(254) 526-7523

Metroplex Hospital Patient Quality Review

How do patients rate the hospital overall?
62% say Patients who gave a rating of 9 or 10 (high)
25% say Patients who gave a rating of7 or 8 (medium)
13% say Patients who gave a rating of 6 or lower (low)
How often did doctors communicate well with patients?
76% say Doctors always communicated well
7% say Doctors sometimes or never communicated well
17% say Doctors usually communicated well
How often did nurses communicate well with patients?
71% say Nurses always communicated well
7% say Nurses sometimes or never communicated well
22% say Nurses usually communicated well
How often did patients receive help quickly from hospital staff?
59% say Patients always received help as soon as they wanted
23% say Patients usually received help as soon as they wanted
18% say Patients sometimes or never received help as soon as they wanted
How often did staff explain about medicines before giving them to patients?
59% say Staff always explained
24% say Staff sometimes or never explained
17% say Staff usually explained
How often was patients pain well controlled?
9% say Pain was sometimes or never well controlled
67% say Pain was always well controlled
24% say Pain was usually well controlled
How often was the area around patients rooms kept quiet at night?
65% say Always quiet at night
24% say Usually quiet at night
11% say Sometimes or never quiet at night
How often were the patients rooms and bathrooms kept clean?
9% say Room was sometimes or never clean
72% say Room was always clean
19% say Room was usually clean
Were patients given information about what to do during their recovery at home?
84% say Yes, staff did give patients this information
16% say No, staff did not give patients this information
Would patients recommend the hospital to friends and family?
7% say NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)
62% say YES, patients would definitely recommend the hospital
31% say YES, patients would probably recommend the hospital

Metroplex Hospital Condition Treatment Statistics

Heart Attack or Chest Pain Process of Care Measures
Heart Attack Patients Given Aspirin at Discharge
100% of 51 patients
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
100% of 16 patients
Heart Attack Patients Given Aspirin at Arrival
100% of 60 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling
100% of 19 patients
Heart Attack Patients Given Beta Blocker at Discharge
98% of 46 patients
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival (higher numbers are better)
95% of 102 patients
Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital (a lower number of minutes is better)
58% of 15 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival
57% of 7 patients
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG (a lower number of minutes is better)
7% of 108 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival
0% of 0 patients
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival (higher numbers are better)
0% of 0 patients
Heart Failure Process of Care Measures
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
100% of 75 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling
100% of 39 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function
99% of 195 patients
Heart Failure Patients Given Discharge Instructions
92% of 172 patients
Hospital Process of Care Measures
Median Time to Fibrinolysis
0% of 0 patients
Pneumonia Process of Care Measures
Pneumonia Patients Given Smoking Cessation Advice/Counseling
100% of 73 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics
98% of 117 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)
97% of 87 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
93% of 136 patients
Pneumonia Patients Assessed and Given Influenza Vaccination
91% of 109 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination
91% of 119 patients
Surgical Care Improvement Project Process of Care Measures
Surgery patients needing hair removed from the surgical area before surgery, who had hair removed using a safer method (electric clippers or hair removal cream - not a razor)
100% of 421 patients
Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection
98% of 297 patients
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
95% of 148 patients
Surgery patients who were given the right kind of antibiotic to help prevent infection
92% of 298 patients
Surgery patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
92% of 170 patients
Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery
91% of 167 patients
Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
89% of 280 patients
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
87% of 162 patients
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery
85% of 86 patients
Surgery patients whose urinary catheters were removed on the first or second day after surgery.
80% of 71 patients
Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery
0% of 0 patients

Metroplex Hospital Mortality Statistics

Pneumonia
Pneumonia Readmission Rates
Pneumonia (PN) 30-Day Mortality Rate
Metroplex Hospital's pneumonia (pn) 30-day mortality rate is 12.7%, no different than u.s. national rate. The expected pneumonia mortality rate ranges from 9.4% to 16.8%, based on 164 patients treated for pneumonia.
Heart Failure
Heart Failure Death (Mortality) Rates
Metroplex Hospital's heart failure death (mortality) rate is 10.4%, no different than u.s. national rate. The expected heart failure mortality rate ranges from 7.9% to 13.8%, based on 263 patients treated for heart failure.
Heart Failure Readmission Rates
Heart Attack
Heart Attack Death (Mortality) Rates
Metroplex Hospital's heart attack death (mortality) rate is 15.0%, no different than u.s. national rate. The expected heart attack mortality rate ranges from 11.3% to 19.4%, based on 79 patients treated for heart attack.
Heart Attack Readmission Rates

Metroplex Hospital Specialty Health Services

Metroplex Hospital does not have a Stroke Care RegistryStroke Care Registry - No
Metroplex Hospital does not have a Nursing Care RegistryNursing Care Registry - No
Metroplex Hospital does not have a Cardiac Surgery RegistryCardiac Surgery Registry - Does not have a Cardiac Surgery Program

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American Hospital Directory: Hospital Directory > Texas Hospitals > Metroplex Hospital